SATISFACTION GUARANTEE (RETURN POLICY)
Our return policy is very simple:
If you’re not happy with a purchase that you made on artexpress.co.ke, for any reason, you can return it to us within 30 days of the order date. As soon as it arrives, we’ll issue a full refund for the entire purchase price. Please note – ArtExpress does not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality.
ArtExpress sells art – all with a 100% money-back guarantee.
If you’ve hesitated to purchase artwork online in the past, why not give us a try? You have nothing to lose!
We take great pride in the fact that artists have chosen ArtExpress to fulfill their orders, and we look forward to helping you select your next piece!
FIRST TIME BUYERS
Welcome to ArtExpress! Since it’s your first time shopping with us, here are a few, fun facts to give you some peace-of-mind regarding your first purchase:
We’re the largest online art site in Africa – yes, really! We process thousands of orders for buyers just like you.
If you have any questions about your order, you can call us any time at . We’re available 24 hours per day / 7 days per week. Give it a try! Call the number right now, and a friendly customer service representative will pick up in less than 15 seconds.
If you’re not happy with your order, for any reason, you can return it to us within 30 days for a refund (see “Satisfaction Guarantee”, above).
Our buyers love to write reviews once they receive their orders. Read some reviews from the past few days.